Diner
Diner
Automating The Restaurant Experience
Automating The Restaurant Experience
ROle
UX Researcher, UI Designer, UX Designer
Time
3 Months, 2022
CLient
For Google UX Design Certification Course
Overview
Diner is a digital platform designed to streamline the restaurant experience by digitizing and automating various aspects of the dining process.
Overview
Diner is a digital platform designed to streamline the restaurant experience by digitizing and automating various aspects of the dining process.
Problem
Customers often face frustration when they have to navigate multiple platforms to access relevant information about cafes and restaurants.
They also have basic needs, such as booking tables, checking seat availability, getting better seats, and splitting bills with friends or colleagues.
The lack of a centralized platform for these services hampers the overall dining experience.
😓 Challenge: Solving the issue of automation and digitisation at the restaurants.
Problem
Customers often face frustration when they have to navigate multiple platforms to access relevant information about cafes and restaurants.
They also have basic needs, such as booking tables, checking seat availability, getting better seats, and splitting bills with friends or colleagues.
The lack of a centralized platform for these services hampers the overall dining experience.
😓 Challenge: Solving the issue of automation and digitisation at the restaurants.
Solutions
One platform: Create a single platform where customers can find information about cafes and restaurants, eliminating the need to visit multiple websites or applications.
Relevant information at fingertips: Provide customers with comprehensive and up-to-date information about dishes, menus, and restaurant details to facilitate informed decision-making.
Seat selection: Allow customers to select their preferred seats in advance, ensuring a personalized dining experience and reducing waiting times.
Bill splitting: Enable customers to easily split bills with friends or colleagues, making the payment process hassle-free and efficient.
Solutions
One platform: Create a single platform where customers can find information about cafes and restaurants, eliminating the need to visit multiple websites or applications.
Relevant information at fingertips: Provide customers with comprehensive and up-to-date information about dishes, menus, and restaurant details to facilitate informed decision-making.
Seat selection: Allow customers to select their preferred seats in advance, ensuring a personalized dining experience and reducing waiting times.
Bill splitting: Enable customers to easily split bills with friends or colleagues, making the payment process hassle-free and efficient.
Full case study on Behance